Policy - Personalized Panties

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Care instructions

Do not place your personalized panty in the washing machine, hand wash in cold water with mild detergent. Never use a washing machine detergent, Woolite, or any product containing bleach.

Do not place your personalized panty in the dryer. Lay flat too dry. Throwing your panties in the dryer is a big NO-NO. The heat from the dryer will ruin your personalization.

All personalized panties are tested to ensure all letters are securely attached prior to being packaged and shipped. If for some reason a letter has been lifted while in your possession you can turn the panty inside out, place a t-shirt over the panty and iron over that area.

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