Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Frequently Asked Questions
Care instructions
Do not place your personalized panty in the washing machine, hand wash in cold water with mild detergent. Never use a washing machine detergent, Woolite, or any product containing bleach.
Do not place your personalized panty in the dryer. Lay flat too dry. Throwing your panties in the dryer is a big NO-NO. The heat from the dryer will ruin your personalization.
All personalized panties are tested to ensure all letters are securely attached prior to being packaged and shipped. If for some reason a letter has been lifted while in your possession you can turn the panty inside out, place a t-shirt over the panty and iron over that area.